Unfortunately, not all countries accept Virtual Cards. The list at the bottom of this page displays all blacklisted countries - any merchant suppliers attempting to process our Virtual Cards within these countries will be declined. Please understand this is out of ConnexPay's control. Blacklisting is done via a combination of OFAC and Bank restrictions.
You can see that a transaction was declined based on the country of acceptance when you view the VCC transaction history. You’ll see “Transactions not allowed from this country” (example below).
Issuing the Global VCC product will not solve this and allow the VCC to be approved - it would still be declined at one of these countries.
Currently, geographic sanctions have been imposed across various jurisdictions including:
- Democratic People's Republic of Korea (North Korea)
- Sudan - Darfur region
- Ukraine regions of Crimea, Donetsk, and Luhansk
Updated about 2 months ago